New in Studio Inbox: Easier ways to manage sources

Studio Inbox is our powerful dashboard that brings together listener messages and live updates into one easy, customisable view.

But when you have so many things available to choose from, perhaps multiple website forms, mobile apps, RSS feeds, SMS numbers, social media accounts… they can all add up, and keeping track of them all and finding the right one can feel a bit overwhelming.

So we’ve got three updates that should make it easier for you to feel in control.

A new section to manage your sources

Previously if you wanted to add or edit a source, they weren’t all done in one place. Some were controlled via one button, SMS was via another, and social accounts managed elsewhere entirely.

Now there’s a brand new “Sources” section, found from the Studio Inbox homepage to help and guide you. Each type of source has its own page to help you set it up. So if there’s any issues, changes or settings you need to check — it’s a lot easier to know where to start.

The new Sources page in Studio Inbox.

A new look for column editing

Studio inbox lets you combine multiple sources into one column — so you have full control over your workspace layout.

But when you have a lot of options to choose from, it can feel a bit overwhelming to scroll through and select the right ones.

The new column editor lets you search and filter through everything you have available, so it’s much easier to scroll and pick the ones that you need — and see a nice simple summary of them.

A new look for adding a new column and selecting the sources.

Updates to icons

We’ve changed which icons are used to represent certain types of messages so they’re now more consistent across Studio Inbox and the rest of the Aiir platform.

For SMS messages, these now show with the green ‘message’ icon.

Messages sent from our mobile apps previously had different icons for text, photo or audio messages. Now they’ll all show with the same ‘phone’ icon.

It’s a bit of a swap around compared to what they were before, but it should bring a bit more clarity throughout the interface.

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We hope these updates help you take full advantage of the many things possible with Studio Inbox. We want to keep adding more to it to ensure that it has everything you need in real-time, so if there’s anything you’d like to see in your inbox, or a specific way you’d like to use it in your studio, let us know!